Had a great experience buying our certified pre-owned XC60 from the people at Volvo ville de Quebec.
Made the purchase online with help from Sales Representative Jaques. He was clear and prompt with requested information and through the negotiation.
Was assisted by Maude in their Finance department after we agreed on terms of the sale. She explained our deal to me over the phone, offered extended warranties and other protection packages, as well as confirmed logistics for our pickup, as we were traveling from Ontario.
We arrived at the dealership and was greeted by Rafael, who welcomed us and explained all the necessary information and document signing. He was fluently bilingual, making the experience seemless. Rafael walked us around our XC60 and sat with us detailing all the controls and functions of the interior. The vehicle was detailed beautifully by the dealership.
We were very impressed with our entire experience with Quebec Volvo.
I was on vacation and my AC compressor was totally out and I need an emergent repairing service so that I will be able to back to work on time. I talked to Sara and her service and communication was second to none and I really appreciate her help. So I will give 10 to her and her colleague d team. Appreciate your work and this dealership will not disappoint you.
Great service from all the team (Samuel Lambert, Catherine Drapeau & Gabriel Laliberté) the communication was super easy going and fast, as well as the process and delivery of the car. Merçi beaucoup :)